Frequently Asked Questions

Web Template Services

What services do you offer?
- We offer several services that can meet your business needs: web templates, custom web sites, maintenance, logos, business cards, brochures
Why do I need a website?
- A web site can pre-qualify potential clients, dispense information and answers to commonly asked questions, and generally help potential clients learn more about your construction company without your intervention. It should not only be a great marketing tool, with other marketing efforts. A well designed, professional web site from Homebuilder-websites.com is like a tireless office assistant - never complaining, always helpful, and constantly putting forth a professional, positive image to peers and potential clients.
I already have a web site or listing in a real estate directory, why do I need your services?
- We offer several services that differentiates us from our competitors.
  (1) We've been building web site since 1999 and have had a lot of experience.
  (2) With our templates, we can offer inexpensive web packages. This is several hundred dollars off other's custom packages.
  (3) We ensure our web site are highly compatible with a wide arrange of browsers to ensure that your web site is seen by the most wide arrange of customers
  (4) Our web site are very search engine friendly
  (5) The difference between our sites and theirs is the difference between a rich, embossed heavy linen business card, and a flimsy, recycled card.
How many templates do you offer?
- Right now we only offer 5 templates but we are continually adding more.
Can I purchase a template and give it to another web designer?
- No, these sites are owned by Homebuilder-Websites.com for the exclusive use of their customers. We are not in the business of mass producing templates so we can keep the look of each site unique rather than having our templates recognized throughout the industry.
Will I be able to review the web site before it goes live?
- Yes. We will get final approval from you before the website goes live.
How can I provide you the content?
- The content for insertion should be provided in separate word documents (URLs of pages can be specified for existing web sites) zipped (WinZip is best) with not more than 2 photos for graphic editing per page. You will be asked to upload these documents during the purchase process but you can also send us your content via e-mail.
Can I remove your name from my web site?
- We require all web sites designed by us to carry the Web designed by Homebuilder-websites.com phrase with a link (or a small 22x11 logo or icon logo with link) on all of your pages. There is an additional cost of 15% on the total setup cost of the project for not displaying this.
  
  Branding Agreement Tenure: Even after the project is completed and handed over, you are bound by this agreement to display our branding notice/logo, as long as the design (modified or unmodified) is in use.

Maintaining Your Web site

How do I make changes myself?
- As part of your package, we have installed software that will allow you to click a button on any page so you can update that page yourself without knowing any HTML.
I want you to maintain the web site, how do I submit changes?
- If you find that you are too busy or are not interested in updating your own web site, you can send us your content via e-mail. We will have your information updated within 72 hours.

Web Hosting & Your E-mail

What is web hosting?
- Web hosting can be compared to a house, really. It is where your business will reside. It has a internet address with a number (your domain name). You are leasing a house from us or space that will "house" your web site.
How many e-mail addresses can I receive?
- Depending on your package, you will get between 1 and 6 email address.
Can I have more e-mail addresses?
- Yes, for an additional $2/email address.
How do I change my email address and password?
- You can log into your control panel using the login and password we will provide you. Click e-mail on the top navigation and you can add/delete/change e-mail addresses.
How do I setup my email in Outlook, Express, or Eudora?
- Download our How-To to add your POP3 accounts to your computer

Billing & Terms

What is your refund policy?
- We will refund half of your setup fee if you decide to cancel within 15 days.
I have a billing issue. Can I reach you by phone?
- Yes, you can call us toll free at 877.842.9630
How often will I be billed?
- You will be billed monthly on the first day of the month or you can decide to billed annually for a reduced fee.
Does Homebuilder-Websites offer any warranties?
- Homebuilder-websites.com and all Materials are made available to you "AS IS," "AS AVAILABLE," and "WITH ALL FAULTS." Homebuilder-websites.com its employees, directors, and officers and anyone else associated with Homebuilder-websites.com, makes no representation or warranty, express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, or non-infringement. Homebuilder-websites.com further makes no representation or warrant usage of Homebuilder-websites.com will be uninterrupted, error free of computer viruses, or other damaging materials. When you login to your account, and access Homebuilder-websites.com, you do so at your own risk.